I’ve written before about TheLadders’ veneer of exclusivity and the mass-market business model underneath it. When a paying customer of TheLadders recently shared the transcript of a customer-service “chat” she had with a Ladders’ rep, I had to hit this topic again. The misrepresentations TheLadders makes on its web site are beyond the pale. “Only $100k+ Jobs. Only $100k+ Candidates.”
Only it’s not true.
The story is in this week’s Ask The Headhunter Newsletter: Liars at TheLadders. E-mail from readers has been filling my mail box — comments that I’m sure other readers would like to see. So I’m opening this up for discussion here on the blog. Please feel free to post your comments below.
UPDATE March 19, 2014
Angry, frustrated customers of TheLadders who say they were scammed finally get their day in court. Federal Court OK’s Suit Against TheLadders: Breach of contract & deceptive practices
UPDATE March 12, 2013 A consumer protection class action suit has been filed against TheLadders. If you believe you’ve been scammed by TheLadders, you can join the suit by contacting the law firm that filed the complaint. More here: TheLadders sued for multiple scams in U.S. District Court class action